Wendy L. Heckelman, Ph.D.
President and founder of WLH Consulting, Inc.
Dr. Wendy Heckelman, president and founder of WLH Consulting, Inc. has over 25 years of experience working with Fortune 100 industry clients. These include pharmaceutical, biotech, health care, animal health medicines, and consumer products, as well as international non-profit organizations and growing entrepreneurial companies.
Clients leverage Wendy’s expertise in strategic execution and change management to address complex business performance challenges. She partners with CEOs and their teams to craft, execute, and track the performance of their strategies. She uses a rigorous and scientific lens to diagnose business performance issues, challenges, and opportunities for organizational effectiveness. Wendy leads a team of experienced consultants who develop clear recommendations and custom solutions for each client engagement.
Most projects require an integrated approach to determine what human capital strategy interventions are needed to support strategic objectives. Strategies that manage large-scale change and cultural transformation are often recommended.
Wendy is in the final stages of publishing her book based on the 5C’s of Transition Leadership®. This process outlines how to equip leaders when implementing successful change with their teams and in their organizations.
Wendy is a skilled facilitator of executive level teams and has worked with leadership groups in over 20 countries in Europe, Latin America, and Asia. In addition, Wendy provides executive coaching for improved performance focusing on leadership capabilities, skill development, strategic alignments, defining business initiatives, and influencing excellence.
Her clients include several of the most prominent global pharmaceutical companies and growing biotech organizations. Some of these clients are: Acorda Therapeutics, Allergan, AstraZeneca, Boehringer-Ingelheim, Bristol-Myers Squibb, Pfizer, Novartis, Sanofi, Sunovion, and United Therapeutics. Wendy has also worked extensively with the animal health industry on a wide-range of projects with Zoetis, formerly Pfizer Animal Health. Other organizations including Kaiser Permanente, Allied Barton Securities, Avon, Zurich, and The International Trachoma Initiative value WLH’s strong expertise and partnership.
Wendy has presented her work at a variety of national conferences on topics including: change management, culture change, jump starting organizations post-merger, retention of high performing talent, business acumen, account management, and customer satisfaction. These conferences included the Healthcare Businesswomen’s Association (HBA), Life Sciences Trainers & Educators Network (LTEN), Organizational Development Network (ODN), and the International Quality and Productivity Center.
Additionally, Wendy is a member of the American Psychology Association (APA), the Society of Industrial-Organizational Psychology (SIOP), the Organizational Development Network (ODN), the Association for Talent Development (ATD), Healthcare Businesswoman’s Association (HBA), Life Sciences Trainers & Educators Network (LTEN), and the Society for Human Resources Management (SHRM).
Wendy holds M.S. and Ph.D. degrees in Organizational Psychology from Columbia University, and a Masters in Education in Counseling from Columbia. She is an active faculty member who serves on Columbia University’s Executive Program on Organizational Development.