Our clients know that WLH has earned its reputation as a trustworthy advisor.

My highly technical global function was plagued with service and supply challenges, lack of innovation, and other customer perception issues.  WLH served as a strategic partner to undertake a business transformation that resulted in creating a Center of Excellence (COE), creating global service standards, optimizing critical core processes and altering our ways of working.  WLH took on the challenge with the big picture in mind while effectively guiding our teams through change.

Chris Fritts
Head of Global Vaccination Technologies and Services,
Boehringer-Ingelheim Animal Health

–Chris Fritts

Head of Global Vaccination Technologies and Services,

Boehringer-Ingelheim Animal HealtH

When I had to align my senior team on a new strategy, define an end-to end business development and account management processes, and most importantly shape my organization’s culture – I knew Wendy and her team was and will remain a trusted partner!

Andrew Moore
Pfizer

Change requires everyone—with their individual personalities and abilities—at the grand table and fully engaged. Wendy’s modern-day guide, Change and Thrive, not only reinforces the type of leadership that welcomes inclusion but also, properly recognizes it as a guarantee of better solutions and results. The Coaching chapter, “Guide All Be All,” in particular, is a standout for inclusive leadership!

Susan MacKenty Brady
Deloitte Ellen Gabriel Chair for Women and Leadership
Simmons University

The only constant in life is change” is attributed to the Greek philosopher Heraclitus. In Change and Thrive, Dr. Heckelman not only acknowledges this reality, but builds an out-of-the-box practical model for organizations to navigate to success.

John Carroll, Ph.D.
Associate Professor of Org. Development And Leadership
Mercer University

In our fast-paced and ever-changing world, the ability to lead through change has become more important than ever.  The pragmatic approach outlined in Dr. Heckelman’s book, Change and Thrive, is a great roadmap for any business leader.

Lauren Sabella
Chief Commercial Officer
Acorda Therapeutics

Filled with examples from familiar organizations and down-to-earth, lively writing, Change and Thrive provides organizational leaders with practical tools for understanding and managing change.

Harvey A. Hornstein, Ph.D.
Professor Emeritus, Teachers College
Columbia University

We all recognize that change is a constant and that we should be more change agile if we want to be recognized as top talent, so I’m grateful to have Wendy’s easy-to-follow roadmap on how to not only make change happen, but to thrive as a successful leader of change.

Laurie Cooke
Past President & CEO
Healthcare Businesswomen’s Association

Our growth goals required developing global account management processes. WLH developed an account planning framework and implementation tools that ensures our commercial organization is identifying opportunities, collaborating cross-functionally to generate solutions, and accelerating our ability to expand into new markets.  The WLH Team will be a partners as AgroFresh continues to scale for growth.

Mike Hamby
AgroFresh

As a Managed Market Commercial L&D lead, I wanted to step back to understand my group’s learning needs. With WLH’s help, diagnostic skills, and understanding of the evolving healthcare marketplace, they helped me and my leadership team rethink our learning strategy and investments.

Normand La Chance
Associate Director of Commercial Learning and Development
Gilead

Through Wendy’s guidance and help over the last couple of years, we have delivered several structured [account management] training programs for our account teams, prospective account managers, and our field sales force. Her team’s willingness to customize their learning solutions helped ensure participants could acquire the skills and immediately apply learnings to their roles.

Robert McBride
Senior Director of Market Access and Account Training
Sunovion

We partnered with Wendy and her team to help us complete the curriculum for our 2-year blended Account Director Development Residency Program. They helped us to successfully implement this program and developed a capstone project for program attendees to cement the overall learnings from this two year experience.  The capstone project not only challenged the participants as it tied in the two years of content and learning from the program but also allowed the participants to demonstrate their learning and the value of the program to our senior leadership.  We are partnering with Wendy and her team on our next cohort of the Account Director Development and Residency Program.

Brian Giglio
Account Director Development Residency Program

My organization was at the early stages of navigating large IDNs. WLH provided a learning journey that bolstered awareness and confidence to correctly profile an account, understand stakeholders and apply what they learned immediately to their day-to-day responsibility.

Jacqueline Cronin
Senior Marketing and Market Access Manager
Orthgenex

The WLH Consulting, Inc. team provided close partnership on the development and roll-out of an important account management strategy and learning solution. Their understanding of the big picture, the evolving marketplace challenges, and change management helped guide the development and implementation of our strategy. Thanks to WLH’s help, we now have a defined account management process and were able to involve sales leadership throughout the process and achieve the behavioral changes we wanted to see in the field.

Mercy Idyk
Associate Director for Market Access and Account Management Training
Eisai

WLH was my go-to shop for everything for human capital. Our projects were global and the WLH team understood the nuances by market while still looking to achieve a consistent roll-out. They definitely helped with embedding development planning and tools into our culture and markets.

Sr. HR Leader
Global Pharmaceutical Company

As a growing biotech we wanted to make sure our field force engaged in compliant HCP interactions. More importantly, we wanted to create a culture of compliance. The WLH team integrated compliance into our coaching processes and trained field manager. Our proactivity helps me sleep at night.

Head of Reimbursement Services
Growing Biotech

Wendy and her team partnered with us to ready our field leaders to execute a large field force redesign. The 5C’s of Transition Leadership™ was rolled out to our 250 field managers and helped them develop a game plan to jump-start their teams and coach through change.

Senior Vice President, Sales
Global Pharma

Wendy and her team were instrumental partners during a merger integration and an expansion. When the dust settled, we knew we had to focus on developing leadership capabilities across the board. Thanks to their guidance, a customized leadership competency model with corresponding 360 was used to focus on our first line managers. Our culture shifted to one where development planning and tools were welcomed and people took accountability for closing learning gaps.

Vice President, Learning and Sales Effectiveness

When looking for a thought partner, I turned to Wendy and her team. My objective was to take our Reimbursement Services team to the next level with a more proactive planning mindset. I partnered with WLH to define the planning process, define competencies, and develop management coaching capabilities.

Head of Reimbursement Services

I first started working with Wendy during a global merger integration. Wendy and her team brought a disciplined approach to jump starting teams and ensuring there was as little disruption as possible. Her expertise and approach has served me well throughout my career.

Chief Executive Officer
Global Pharma Company

Over the course of two years, Wendy and her team leveraged their capabilities to support our market access organization with its organizational redesign, process implementation, and human capital strategy. WLH developed role competency models and career frameworks for the entire access organization — all to build our access capabilities.

Vice President, Market Access
Global Pharma

WLH Consulting, Inc. has been a great partner as we scaled for growth and faced various industry challenges. I can rely on Wendy and her team to bring thoughtful insights, expertise, and dedicated partnerships.

Chief Commercial Officer

The WLH team worked with us to develop a cutting-edge leadership solution for our emerging, front line and second line leaders. This program was customized for our oncology business to address our challenges and growth plans.

Head of Learning, Oncology