![Achieving Patient-Centric Excellence with an Elevated Account Management Strategy](https://wlhconsulting.com/wp-content/uploads/2024/04/wlh-case-achieving-patient-centric-excellence-1280x720.jpg)
A global pharmaceutical company recognized the need for a strategic account management framework to elevate how it co-creates solutions with healthcare providers, payers, and government entities. Central to this initiative was the focus on a more collaborative and customer-centric account planning process with tools and a revised learning journey. WLH worked closely with leaders at all levels to gain clarity on company strategy and the overall account management philosophy.​
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