Pharmaceutical Compliance Challenges
WLH has helped many clients address a wide range of challenges related to pharmaceutical compliance. The I GLASS™ tool can help transform any compliance program. Organizations that benefit most from upgrading their compliance program using the I GLASS™ tool are those that have:
Outdated Monitoring Practices
Many compliance programs in the pharmaceutical industry rely on spreadsheets and paper-based monitoring tools to document their compliance monitoring activities. I GLASS™ simplifies and improves this inefficient and error-prone process by automating the assembly of field ride observation data, detailed reports, and follow-up action plans.
New Product Launches
Reinforcement of compliant sales messaging is a critical step to follow when planning the successful launch of a pharmaceutical product. I GLASS™ promotes fair and balanced sales messaging and compliant conduct in all interactions with Healthcare Professionals. I GLASS™ helps ensure these practices and behaviors are built into the fabric of any new field force.
REMS or CIA Requirements
Products with specific risk profiles are often under additional scrutiny due to their FDA-approved product label indications, side-effects, and black box warnings. In these instances, it is important to have a process in place that allows an organization to demonstrate and adequately report that they are working to proactively mitigate risks associated with these products. I GLASS™ reinforces the desired behaviors associated with truthful and non-misleading sales messaging, sample distribution, and handling adverse events. The I GLASS™ system provides automated, defensible data that helps reduce the manual workload involved in delivering reports to the government.
The I GLASS™ system enables organizations to meet their CIA monitoring requirements in an effective and defensible manner. The system can be customized and fully launched under tight CIA timelines. This web-based platform supports secure, third-party access, enabling internal and external monitors to complete assessments. I GLASS™ system-automated notifications reduce the likelihood of additional fines and/or requirements and eliminates the risks associated with manual procedures.
Disconnected Sales Effectiveness and Compliance Efforts
I GLASS™ is more than a compliance monitoring software platform. The I GLASS Method™ was designed by compliance and sales effectiveness experts to integrate compliance into field sales activities, thereby incorporating field coaching efforts. I GLASS™ improves sales effectiveness and promotes compliance.
Contracted Field Forces
When working with an external field force, two fundamental concerns are transparency and oversight. The I GLASS Method™ enables companies with contract sales organizations (CSOs) to provide consistent reinforcement of compliant sales conduct and messaging, whether the designated monitors are internal or contracted field managers. The I GLASS™ real-time report provides instant oversight of the sales force and enables the organization to take immediate action to address potential compliance violations.