Strategic Implementation Planning & Execution

Overview Focus Areas Frameworks & Tools Learning Programs Case Studies Insights

5C’s of Transition Leadership®: A Change Readiness Solution

This program leverages the 5C’s of Transition Leadership® framework to ready leaders during large-scale change initiatives. Managers praise this program for helping them personally commit to change and providing the skills needed for successful change execution.

Through this program, participants:

  • Develop and learn to communicate the business case for change to build buy-in with their teams

  • Identify and address potential business impact and mitigate risks associated with the intended change

  • Develop a plan to create high-performing teams during times of change

  • Improve their ability to assess people affected by change and coach them through the transition

  • Identify critical check steps and metrics to recalibrate progress against intended objectives

  • Create customized communication messages tailored to the needs of their audience

In addition to designing and delivering this program, WLH offers train-the-trainer services to certify client facilitators.

5C’s of Transition Leadership®: Distance Learning Modules on Change Management

WLH has developed distance learning modules that highlight important change management research and support leaders’ ability to implement large-scale change initiatives. WLH will work with clients to meet all distance learning standards and requirements. Sample modules include:

  • Change Management Overview

  • Change Readiness: Preparing to Lead Others During Change

Breakthrough Thinking™: Problem Solving and Decision Making

Breakthrough Thinking™ is a practical, job-related workshop that combines analytical “left brain” and creative “right brain” functioning into a single, integrated process for “breaking through” business obstacles. The program is based on an innovative model that takes participants through steps ranging from analyzing the current situation to selecting and implementing the best solution. The model employs a wide range of creative thinking techniques to identify all possible solutions.

In the workshop, teams work on real business challenges in order to:

  • Tap the inherent creativity of the team to think and work “outside the box”

  • Overcome insurmountable obstacles and stakeholder resistance to identify “win/win” opportunities

  • Create solutions that maximize business results for all stakeholders

  • Build commitment for achieving these solutions after the workshop

Breakthrough Thinking™ has helped clients in the US, Latin America, Europe, Asia Pacific, and Africa/Middle East push past the boundaries of what is “predictable” and “expected” to create genuine breakthroughs and redefine the meaning and impact of success. Feedback received from over 3,000 workshop participants consistently confirms the following outcomes:

  • Better, more innovative solutions to mission-critical business problems

  • Faster, more effective team dialogue and debate that engages the diverse perspectives of everyone involved

  • Decisions that all stakeholders will support

In addition to designing and delivering this program, WLH offers train-the-trainer services to certify client facilitators.

Jump Starting Your Team Workshop

This program provides organizations with an effective process to create high-performing teams. Whether facing a corporate merger, major organizational change, new leadership, new team members, or a new strategy to execute, this program identifies untapped business opportunities and creates strategies to be developed. Through an initial team diagnostic, feedback on critical performance and team behaviors are measured and used to identify opportunities and obstacles for accomplishing results.

This program helps teams:

  • Prioritize efforts by focusing on critical issues

  • Create collaborative action plans to seize business opportunities

  • Develop “rules of engagement” on how the team will collaborate to maximize the opportunities

Managers report that this program empowers their teams to work together toward specific objectives in an environment of trust, candor, and commitment that carries over into future endeavors.

Process Excellence: Improving Effectiveness and Outcomes

WLH works with clients to improve processes that result in overall organizational effectiveness and efficiency. Whether called “process improvement,” “process re-design,” or “process reengineering,” most engagements begin with brief training to develop skills and align team members on project goals and outcomes. Process Improvement Training provides participants with the tools they need to lead or serve on a cross-functional team engaged in continuous improvement.

Participants develop skills to:

  • Understand how process maps are read and developed

  • Validate the accuracy of current process descriptions

  • Diagnose issues with current procedures or systems

  • Apply innovative problem-solving methods

  • Design desired future state processes and outcomes

Process Improvement Training incorporates best practices in change management, operational efficiency, and planning execution to support an organization’s efforts to drive costs down and efficiencies up. Teams report that the program provides effective tools and techniques which enable them to identify key leverage points for redesigning processes and implementing these changes successfully.

As a result of participating in this workshop, participants:

  • Learn innovative methods of operational efficiency planning, thereby creating a culture of continuous improvement

  • Gain skills that can be leveraged for future process improvements

  • Improve problem solving skills and decision making skills

  • Have tools to drive collaboration to work toward common objectives

In addition to designing and delivering this program, WLH offers train-the-trainer services to certify client facilitators.

View our publications:

The Value of Pharma-Supported CME – PM360, April 2010

Think Tank: A New Formula for CME – PM360, June 2009