Brene Brown has said, “Empathy is simply listening, holding space, withholding judgment, emotionally connecting, and communicating that incredibly healing message of you’re not alone.”

Empathy is an incredibly important skill for leaders in any and all domains. Having awareness and understanding for the feelings and experiences of one’s peers and employees can set the tone for company culture and communicate that all members of an organization are cared for. At WLH, we have shaped four key steps to engage more empathetically with others to build deeper understanding: 

  1. Understand someone else’s current circumstance 
  2. Seek their perspective 
  3. Ask for their feedback
  4. Follow-up on agreements

As we move forward in a complex working environment, it is going to be increasingly important to understand how to create space for people to show up. WLH brings deep expertise and leadership development in helping leaders activate their empathetic engagement skills. Schedule a call today to learn more about our services designed to help you change and thrive.

Watch and/or Listen now on your favorite podcast platform! Feel free to share some ways your team is thriving during change in the comments below. Thank you for tuning in, Wendy.

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LeadershipTalent DevelopmentWorkforce PlanningWendy L. HeckelmanChange and Thrive PodcastCollaborationCommunicationWLH Consulting Inc.EmpathyEmpathetic Engagement