In today’s complex and increasingly unstable work environment, employees want leaders who seek to understand and accommodate their unique challenges and help them succeed, while still meeting company needs. With continued disruption in the workplace and increasing uncertainty about the future, many people are facing a variety of new, heightened or unforeseen personal and professional […]
LTEN Focus | Strategic Partnerships for Building Account Management
This article highlights key lessons learned and the importance of strategic partnerships between L&D professionals and their sales and market access clients. It starts with a question: What does good strategic partnership look like between commercial leadership and L&D?
Reset, Realign and Reengage: Returning to Work
A year ago, “work from home” became the norm throughout the life sciences industry. For those working at home, employees adapted to virtual meetings, technological barriers, and the inevitable blending of their personal and professional lives. Now, these employees are being asked to recalibrate their lives to in-person work. We’re proud to announce our feature […]
Join Us at LTEN 2020
As L&D professionals we know your daily mantra is “I am resilient, I am agile, and I am here to help!” Supporting your organization with the resources and learning assets that develop agility and resiliency falls on your shoulders. At WLH Learning Solutions, we live by our mantra that “we are partners committed to […]
Account Management Training for Specialty Drugs
Specialty drugs are one of the fastest-growing segments in the pharmaceutical industry. Innovative therapies can support patient care and yield far better outcomes. However, even with improved outcomes, there is added scrutiny by payers to contain costs and ensure proper utilization. Learning and development professionals supporting dedicated specialty pharmaceutical companies or divisions within larger global […]
Connecting the Dots… 10 Lessons Learned for Creating an Account Management Mindset
The idiom “connecting the dots” describes one’s ability to understand the relationship between different ideas, experiences, and trends. The evolving healthcare marketplace is changing how prescribing decisions are being made, especially in larger organized customers.
Executing a Key Account Management Strategy
Life sciences companies can no longer rely on the “one-to-one” or “sales representative to physician” model to drive growth. Treatment decisions are often made by various stakeholders across large and complex healthcare and government institutions. They face the challenge of improving patient outcomes while simultaneously reducing associated costs. Therefore, decision-makers need solutions that address quality […]
Field-Based Monitoring: Mitigating Risk, Maximizing Success
Field-based monitoring is generally used by compliance departments to verify and ensure field behavior and activities are compliant with company standards. It is important to note that field-based monitoring can also provide tremendous value when integrated into everyday coaching of the sales field force.