Empowering Commercial Excellence: HR’s Strategic Role in Summer Advancement

As HR leaders in pharma, biotech, and medical device, we play a critical role in supporting and enabling commercial excellence, especially during the summer months. While commercial teams are leveraging this period for strategic initiatives, HR can provide the foundational support to make these efforts truly successful. Here’s how HR can contribute to advancing commercial excellence during the summer:

  • Talent Analytics and Workforce Planning

Summer offers an ideal opportunity to dive deep into talent analytics. This is the time to conduct a comprehensive skills gap analysis for commercial roles, develop predictive models for future talent needs based on commercial strategy, and create targeted workforce plans to support upcoming commercial initiatives. By leveraging data-driven insights, HR can ensure that the organization has the right talent in place to drive commercial success.

  • Enhancing the Talent Acquisition Strategy

Use this time to refine your approach to attracting top commercial talent. Reassess your employer value proposition for commercial roles to ensure it resonates with the best candidates in the market. Develop innovative sourcing strategies for hard-to-fill positions, thinking outside the box to reach untapped talent pools. Additionally, focus on building relationships with key talent pools, including summer interns and recent graduates, to create a pipeline of future commercial leaders.

  • Designing Tailored Learning and Development Programs

Support the commercial team’s focus on development by creating customized learning paths aligned with commercial priorities. Develop cross-functional training programs to enhance collaboration across departments, breaking down silos that can hinder commercial success. Consider implementing a commercial mentorship program to accelerate knowledge transfer and build a strong foundation of commercial expertise throughout the organization.

  • Optimizing Performance Management

Refine performance processes to better support commercial goals. This might involve aligning individual and team KPIs with overarching commercial objectives to ensure everyone is pulling in the same direction. Consider implementing more frequent, agile performance check-ins to keep pace with the rapidly changing commercial landscape. Develop a recognition program specifically for commercial excellence to reinforce behaviors that drive success.

  • Fostering an Innovative Culture

Support the reimagining of customer engagement by fostering innovation within the organization. Implement an “innovation challenge” focused on commercial excellence, encouraging employees to come up with creative solutions to pressing commercial challenges. Create cross-functional innovation teams to tackle key commercial issues, leveraging diverse perspectives for breakthrough thinking. Develop a framework for rapid prototyping and piloting of new ideas to quickly test and iterate on innovative approaches.

By focusing on these areas, HR can play a pivotal role in advancing commercial excellence during the summer months and beyond. Remember, as HR leaders, we are strategic partners in driving commercial success. Our efforts to align HR initiatives with commercial priorities can position our organizations for sustained success in an increasingly competitive landscape.

How are you leveraging HR strategies to support commercial excellence during the summer months? What innovative approaches have you found most effective?

Author
Wendy L. Heckelman, Ph.D.

Dr. Wendy Heckelman, president and founder of WLH Consulting, Inc. has over 30 years of experience working with Fortune 100 industry clients. These include pharmaceutical, biotech, health care, animal health medicines, and consumer products, as well as international non-profit organizations and growing entrepreneurial companies.

Tags
biotechcommercial excellencepharmaHR StrategyTalent ManagementOrganizational EffectivenessMed Device