We help senior business leaders and the HR, OD, and L&D leaders who support them execute critical strategic initiatives better, faster, and with less effort and risk. We do this through proven methodologies, tools, and deep expertise on the people side of change. Learn more about our specific capabilities below.


Strategic Execution

Operationalizing your strategy takes discipline and focus. Organizations undergoing restructuring, merger integrations, or transformation need to think through implementation implications and risks at three levels – organizational, team, and individual. Each level presents unique implementation challenges. WLH has deep expertise to ensure that expensive and complex change initiatives are implemented efficiently and effectively.

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Change Management

Effectively managing change and minimizing disruption have become fundamental business requirements. For more than twenty-five years, WLH has employed a disciplined change management process that helps our clients change, evolve, and transform their businesses in the wake of a constant healthcare market evolution, industry consolidation, M&A, and organizational restructuring.

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Leadership Agility & Readiness

One of the main reasons for organizational change failure is that leaders are not ready to execute change management plans. We help clients assess the readiness of their managers to support change efforts. We utilize our proprietary 5C’s of Transition Leadership® program to ready leaders for guiding their teams through change and to create and execute robust implementation plans.

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Post-Merger Services

There are several common goals organizations typically expect from a merger or acquisition. Among these are realizing synergies, increasing revenue, improving profitability, and broadening capabilities.

WLH works with clients both pre- and post-merger to gain a clear understanding of their strategic change goals, organizational culture challenges, and human capital risks. We can help the client identify potential or actual pain points and bottlenecks, and develop contingency plans to address issues that could inhibit rapid transformation and success.

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Cultural Transformation

Every organization has a unique culture. It is important to consider and adapt culture during any large-scale change effort (e.g., mergers, integrations, organizational restructuring, field expansions). We use proven models and best practices to align your organization’s values, beliefs, and change effort goals enabling sustainable cultural transformation.

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Organizational Optimization

The evolving business landscape, mergers and acquisitions, competitive pressures, and technological changes require organizations to find better and more effective ways to work. Organizational optimization requires a thorough, unbiased, and disciplined examination of current practices and a comprehensive, strategic approach to streamlining or replacing broken or inefficient methods. WLH helps clients examine, target, and redesign business processes to become more responsive, efficient, and effective.

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Organizational Diagnostics

Moving forward often starts with defining where you are. Our consultants are insightful diagnosticians, skilled listeners, and keen observers who identify root causes and develop sustainable solutions. Clients invite us back because our diagnoses are clear, complete, and accurate; and our solutions are powerful and focused. WLH uses sophisticated diagnostic techniques, including structured interviews, focus groups, and custom surveys to collect and synthesize information, identify issues, and develop solutions.

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