Organizational Optimization

WLH partners with cross-functional teams to conduct end-to-end process analysis and redesign for various functional teams. This results in new SOPs, guidances, increased compliance, efficiencies, integrated systems, and reporting requirements.  WLH has worked on business performance improvement projects for the following key processes:

  • Territory Planning
  • Account Management
  • Brand Planning
  • Medical Action Planning
  • Medical/Legal Review
  • Continuing Medical Education
  • Independent Investigator Research
  • Clinical Financial Disclosure
  • Distribution processes
  • Key Opinion Leader Engagement

WLH partners with cross-functional teams to:

  • Conduct diagnostics to identify improvement opportunities
  • Define the ideal state and method to close gaps
  • Determine drivers of productivity and competitive advantage using research, interviews, focus groups, and customized surveys
  • Engage cross-functional teams to define and improve business processes
  • Develop/streamline processes and SOPs
  • Define team roles, responsibilities, and coordination requirements
  • Establish effectiveness and impact metrics

As a result of our partnership, organizations:

  • Eliminate redundancies
  • Reduce Bottlenecks
  • Improve Effectiveness
  • Clarify Roles and Responsibilities