![Achieving Customer-Centric Excellence: Animal Health Global Transformation](https://wlhconsulting.com/wp-content/uploads/2024/04/wlh-case-achieving-customer-centric-excellence-1280x720.jpg)
A major division of a large global animal health company faced lower employee engagement and customer ratings in providing service and meeting supply demands compared to competitors. Leveraging this feedback, the company embarked on a global transformation. ​WLH was asked to support strategy review, change management, process optimization, and human capital needs.
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