As L&D professionals we know your daily mantra is “I am resilient, I am agile, and I am here to help!” Supporting your organization with the resources and learning assets that develop agility and resiliency falls on your shoulders. Leading through change is not easy under regular business circumstances, let alone during a crisis. As change […]
The 5C’s of Transition Leadership: The Critical Role Communication Plays Throughout The Process
The very essence of change is that it can happen quickly, right before your eyes. By its very nature, change is disruptive and can throw even the most skilled leaders and individuals off balance. Fortunately, with proper planning and preparation, leaders can not only handle change, but can thrive during change! In today’s episode, my […]
Facilitating Change in the Time of COVID-19
The onset and progression of the COVID-19 pandemic puts the Life Sciences industry on center stage. First, life sciences companies are moving fast to bring therapies and a vaccine. Second, customer-facing field teams are altering how they work to ensure medicines and services are reaching patients in the disruptive and evolving healthcare marketplace. Senior executives, […]
Leadership Agility: The 5C’s of Transition Leadership®
Change is the new constant Leaders from all types of organizations recognize the importance of being change-agile. This eBook is based on research-validated through nearly thirty years of experience working with hundreds of clients, large and small, across various business sectors. The principal focus addresses two of the primary needs associated with large-scale change. First, […]
Press Release – Applying Critical Change and Thrive Leadership Principles During These Difficult Times
Change Leadership Consultant Wendy L. Heckelman, Ph.D., Debuts CHANGE AND THRIVE ATLANTA, March 20, 2020 (Newswire.com): One of the most pressing challenges for managers worldwide is whether they can adapt and excel in change leadership. According to President and CEO, Wendy Heckelman, leaders can approach the coronavirus crisis with three capabilities: agility, change leadership, and […]
6 Steps to Coach Direct Reports through Transition
Coaching during times of change requires a different focus than traditional coaching. Leaders’ primary focus should be on ensuring their direct reports manage individual transition by engaging in an interactive process. Transition coaching requires helping individuals manage their emotions, including their “me issues,” building up their confidence, and reinforcing their commitment to organizational change. There […]
Create a High Performing Team
Leading a committed, accountable, results-oriented team can be a challenge under any circumstance. Doing so in the face of large-scale change? That is a feat that any manager would be proud of! Unfortunately, many organizations find it challenging to prepare managers to lead others through change. Team leaders are either provided very little support and […]
Communication During Change: Business Impact and Risk Mitigation
Short on time? Here are the key points: Two aspects of communication warrant change leaders’ attention: (1) gaining input and creating alignment, and (2) sharing plans. Change leaders should involve their team, internal stakeholders, and/or key customers during various phases of business impact and risk mitigation. Incorporate risk mitigation efforts into the overall communication plan. […]
Biotech – Scaling for Growth
Anticipating a robust pipeline, a biotech’s commercial organization was scaling for growth. The senior leader client wanted to redesign the organization knowing additional therapeutic areas were being added to the portfolio. In addition, the leader wanted to build change management capabilities and ready their leaders to better execute change. Approach and Deliverables WLH provided organizational […]
Field Force Effectiveness to Meet Evolving Healthcare Environment
A pharmaceutical company was undergoing a major transformation in response to market force dynamics that negatively impacted the performance of its field force. The client restructured its customer-facing roles which resulted in new territory alignments, new targets, and a new matrix team configuration. In addition, the client wanted to improve regional business planning to address […]