A U.S. division of a global pharmaceutical company created and deployed clinical nurse educators to provide incremental value by educating healthcare providers. Even though the nurse educator role was viewed positively by HCPs and internally, the organization knew the role could be even more effective. WLH was asked to conduct a diagnostic assessment to evaluate […]
A large animal health company sought to understand why there was huge variability in performance with its key account teams throughout the US. The client asked WLH to identify the root causes and provide recommendations for further action planning.