Short on time? Here are the key points: Two aspects of communication warrant change leaders’ attention: (1) gaining input and creating alignment, and (2) sharing plans. Change leaders should involve their team, internal stakeholders, and/or key customers during various phases of business impact and risk mitigation. Incorporate risk mitigation efforts into the overall communication plan. […]
How to Develop Leaders’ Change Agility Capability
Change is constant given the VUCA world (Volatile, Uncertain, Complex and Ambiguous) we live in today. Unfortunately, successfully adapting and implementing change is also difficult. Organizations respond with large-scale strategic initiatives that include M&A, restructuring, downsizing, and other enterprise initiatives. The pace of these efforts will continue and the stark reality is that 70% of […]
Merger Integration Checklist
Use this checklist to evaluate your organization’s current merger integration efforts. If you answer yes to a question, then assess the amount of work needed to update/revise. The insights from this will help you pinpoint areas for improvement.
Leadership Transition Guide and Toolkit
A leadership transition occurs every time a leader assumes a new position and must lead others with new and/or broader responsibilities. This complimentary Leadership Transition Toolkit will help you as you create a strategic agenda for your team and develop an action plan. Use of this toolkit will: Assist you in quickly adapting to specific demands of your […]
Jump Starting your Team: A Leader-Led Learning Activity
This leader-led learning activity will help you breakdown the complex process of jump-starting your new team. It touches on all aspects of the journey from welcoming your new teammates and setting expectations to understanding and leveraging the strengths of the team. Also included in this resource is a guideline to create your “Rules of Engagement” […]
Organizational Restructuring of a Large Operations Group
Background and Challenge After a major corporate reorganization, the medical operations group of a global pharmaceutical corporation sought new synergies through restructuring while continuing uninterrupted service to its internal and external stakeholders. WLH worked with senior leaders to develop the group’s strategy, design its structure, and identify operational efficiencies. Approach and Deliverables To approach the […]
Best Practices and Lessons Learned for Mid-year Business and Account Plan Reviews
As the first half concludes, it is important for sales leadership and professionals to reflect upon how they are executing against year beginning direction. Were geography and account plans developed for the current year? If not, now is the time to ensure everyone has specific goals in place to maintain focus and drive execution for […]
Project Management Institute Webinar on Culture Change – Q&A
I had the pleasure of delivering a webinar on Culture Change to over 2,500 members of the Project Management Institute. You can access the recording by clicking here. I received several excellent questions, and for your convenience I’ve included the answers below. Q: Should rewards just be monetary? if not, what others do you suggest? […]
SEMDA Webinar: Improving Change Agility Skills
Listen as Dr. Wendy Heckelman discusses how to improve change agility skills during her presentation for the Southeastern Medical Device Association (SEMDA) webinar. Research indicates that change agility is paramount for longer term success in a VUCA world (Volatile, Uncertain, Complex, and Ambiguous). Agility is more than a buzz word – it is a way […]
Field Force Expansion Redesign, Execution Planning & Leadership Development
Over an 18-month period, one of the largest global pharmaceutical companies engaged in a strategic reorganization to help its US sales organization compete in the changing healthcare landscape, post-Affordable Care Act. The client’s decision to move to a regional business-unit structure required clarifying roles and responsibilities for the therapeutic, cluster-based sales teams.