In response to the national dialogue on racism and social justice, the business community is actively taking a role. CEOs and professional societies are issuing letters of support and acknowledging the need to be reflective and do more to overcome institutional racism. As experts in organizational culture and talent retention, WLH is asking the critical […]
The 5C’s of Transition Leadership: The Critical Role Communication Plays Throughout The Process
The very essence of change is that it can happen quickly, right before your eyes. By its very nature, change is disruptive and can throw even the most skilled leaders and individuals off balance. Fortunately, with proper planning and preparation, leaders can not only handle change, but can thrive during change! In today’s episode, my […]
Facilitating Change in the Time of COVID-19
The onset and progression of the COVID-19 pandemic puts the Life Sciences industry on center stage. First, life sciences companies are moving fast to bring therapies and a vaccine. Second, customer-facing field teams are altering how they work to ensure medicines and services are reaching patients in the disruptive and evolving healthcare marketplace. Senior executives, […]
Customer Re-engagement: What is the same and what is different?
The Covid-19 Pandemic has and continues to significantly disrupt healthcare delivery. Around the country, the return of elective procedures and the re-opening of healthcare practices remains variable. Even as these practices re-open for patients, many locations are limiting or excluding industry access. Personal, face-to-face interactions are limited in some areas, are not taking place at […]
Leadership Agility: The 5C’s of Transition Leadership®
Change is the new constant Leaders from all types of organizations recognize the importance of being change-agile. This eBook is based on research-validated through nearly thirty years of experience working with hundreds of clients, large and small, across various business sectors. The principal focus addresses two of the primary needs associated with large-scale change. First, […]
Join Us at LTEN 2020
As L&D professionals we know your daily mantra is “I am resilient, I am agile, and I am here to help!” Supporting your organization with the resources and learning assets that develop agility and resiliency falls on your shoulders. At WLH Learning Solutions, we live by our mantra that “we are partners committed to […]
Developing Business Acumen in Life Sciences
The challenge for L&D is not to ‘fire hose’ employees, but to provide context. The CEO wants employees to better demonstrate business acumen. However, business acumen is a phrase tossed around without a common definition. Additionally, even after years of focus, learning & development (L&D) professionals struggle with how to develop this critical leadership capability. […]
The Risks Are Everywhere: A Crash Course on Risk Analysis and Mitigation
As change experts, WLH works with leaders to build business risk analysis and mitigation planning into large-scale change initiatives. However, as the enormity of the COVID-19 crisis increases, leaders at all levels must accelerate risk analyses as they assess perils to their people and organizations. Anticipating risks, especially those associated with changes in workflow and […]
Press Release – Applying Critical Change and Thrive Leadership Principles During These Difficult Times
Change Leadership Consultant Wendy L. Heckelman, Ph.D., Debuts CHANGE AND THRIVE ATLANTA, March 20, 2020 (Newswire.com): One of the most pressing challenges for managers worldwide is whether they can adapt and excel in change leadership. According to President and CEO, Wendy Heckelman, leaders can approach the coronavirus crisis with three capabilities: agility, change leadership, and […]
Project Management Institute Webinar on Culture Change – Q&A
I had the pleasure of delivering a webinar on Culture Change to over 2,500 members of the Project Management Institute. You can access the recording by clicking here. I received several excellent questions, and for your convenience I’ve included the answers below. Q: Should rewards just be monetary? if not, what others do you suggest? […]