Tools Archives

Commercial Excellence

Using the I GLASS Field Based Monitoring Tool

November 30, 2018 Wendy L. Heckelman, Ph.D.

Julie, a sales representative, has been randomly selected for a field ride with a compliance monitor. Her company’s I GLASS™ administrator begins the process...

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Human Capital Optimization

Revamping a Performance Management Process

November 30, 2018 Wendy L. Heckelman, Ph.D.

The US division of a global pharmaceutical company needed to revamp its performance management process and tools to meet court settlement requirements. WLH worked...

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Diagnose Before You Transform

Diagnose Capability Gaps Before You Build

Over 30 Years of Life Sciences Expertise

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Using the I GLASS Field Based Monitoring Tool

Revamping a Performance Management Process