Use our Account Management Learning Needs Discovery checklist to assess opportunities to develop or enhance your existing account...
Strategic Account Management
Leadership Development
Coaching to Account Management
How do you effectively coach your customer-facing team members to develop and strengthen their account management mindset and...
Commercial Excellence
Strategic Partnerships for Building Account Management
This article highlights key lessons learned and the importance of strategic partnerships between L&D professionals and their sales...
Commercial Excellence
℞ for Re-Engaging Accounts Post-Pandemic
Everything we know about healthcare and the way it is delivered has changed forever, forcing organizations to re-evaluate...
Commercial Excellence
Account Management Training for Specialty Drugs
Specialty drugs are one of the fastest-growing segments in the pharmaceutical industry. Innovative therapies can support patient care...
Commercial Excellence
Connecting the Dots… 10 Lessons Learned for Creating an Account Management Mindset
The idiom “connecting the dots” describes one’s ability to understand the relationship between different ideas, experiences, and trends....
Commercial Excellence
Executing a Key Account Management Strategy
Life sciences companies can no longer rely on the “one-to-one” or “sales representative to physician” model to drive...
Commercial Excellence
Executing a Key Account Management Strategy: The Transformative Role of Learning and...
Life Sciences companies can no longer rely on the one-to-one sales representative to physician model to drive growth....