In response to the national dialogue on racism and social justice, the business community is actively taking a role. CEOs and professional societies are issuing letters of support and acknowledging the need to be reflective and do more to overcome institutional racism. As experts in organizational culture and talent retention, WLH is asking the critical […]
Customer Re-engagement: What is the same and what is different?
The Covid-19 Pandemic has and continues to significantly disrupt healthcare delivery. Around the country, the return of elective procedures and the re-opening of healthcare practices remains variable. Even as these practices re-open for patients, many locations are limiting or excluding industry access. Personal, face-to-face interactions are limited in some areas, are not taking place at […]
Join Us at LTEN 2020
As L&D professionals we know your daily mantra is “I am resilient, I am agile, and I am here to help!” Supporting your organization with the resources and learning assets that develop agility and resiliency falls on your shoulders. At WLH Learning Solutions, we live by our mantra that “we are partners committed to […]
Considerations for Building a Retention Strategy
February is commemorated with chocolates, cards, and flowers… all of the key indicators that love is in the air. People appreciate being recognized and feeling appreciated. How can we embody this spirit of appreciation in the workplace? Here’s something to consider. Talented employees often get top treatment when joining a new organization or accepting a […]
Developing Effective Plans: Tips to Start off the New Year and New Decade
It is a new year and a new decade! What is not new is the importance of developing effective geography and account plans. Life Sciences companies that take a purposeful and consistent approach to developing, executing, and reviewing geography and account plans yield better results. Most pharmaceutical organizations deploy year beginning meetings to ensure everyone […]
Lead the New Decade with Change Agility
In just a few weeks we will be saying goodbye and thank you to 2019. It is during the holiday season that we express gratitude and celebrate the best life has to offer. With the busy flurry of wrapping up “to-do” lists just in time for some much-needed rest and relaxation, it is worth reflecting […]
End of Year Business Planning
As Q4 presses on, the final months of the calendar year are focused on ensuring year-end goals have been successfully achieved. The sales organization focuses on “hitting the numbers.” Others working in various functions are looking to finalize important deliverables or are setting up the organization for next year. In either case, it will be […]
6 Steps to Coach Direct Reports through Transition
Coaching during times of change requires a different focus than traditional coaching. Leaders’ primary focus should be on ensuring their direct reports manage individual transition by engaging in an interactive process. Transition coaching requires helping individuals manage their emotions, including their “me issues,” building up their confidence, and reinforcing their commitment to organizational change. There […]
Create a High Performing Team
Leading a committed, accountable, results-oriented team can be a challenge under any circumstance. Doing so in the face of large-scale change? That is a feat that any manager would be proud of! Unfortunately, many organizations find it challenging to prepare managers to lead others through change. Team leaders are either provided very little support and […]
Communication During Change: Business Impact and Risk Mitigation
Short on time? Here are the key points: Two aspects of communication warrant change leaders’ attention: (1) gaining input and creating alignment, and (2) sharing plans. Change leaders should involve their team, internal stakeholders, and/or key customers during various phases of business impact and risk mitigation. Incorporate risk mitigation efforts into the overall communication plan. […]