Happy Holidays! It is unbelievable to think that in less than a month it will be the new year! As we wrap up 2021, I cannot help but reflect on all that I am grateful for. As an organization, my team and I are inspired to continue thriving in this ever-changing world. One thing rings […]
Why Organizations Fail to Retain Top Talent. Tips to Help You Avoid the Great Resignation
Retaining top talent continues to be a critical issue for organizational leaders. As many employees are making the decision to leave their jobs, leaders must employ strategies to combat what experts are calling “The Great Resignation.” Tune in to this week’s podcast to learn 3 strategies that leaders can employ to more effectively retain top […]
3 Leadership Practices to Ease The Transition Back to The Office
In recent months, company executives and HR leaders have announced plans and policies for a return to the workplace. For those organizations opting to return people to the office, either full-time or part-time, managing a large-scale transition back to the office is something most leaders have never faced. Furthermore, this is another change employees are […]
Leading with Empathy: From the Top to the Customer
As the workforce begins to transition back to in-person work, it is imperative for leaders to realign with their employees on organizational priorities, as well as working together through unprecedented challenges. As teams restart and reset their work, a best practice for leaders is empathetic leadership. The greatest challenge leaders faced during the pandemic was […]
The Importance Of Empathetically Engaging Your Accounts
Leadership Empathy is a critical skill on all fronts. While leaders must empathetically engage with their direct reports, it is just as important for them to develop the skills to empathetically engage with their customers. When the pandemic first hit, WLH developed an approach to help leaders develop empathetic engagement skills. Though there are various coaching models used across many […]
4 Key Steps to Engage More Empathetically With Others
Brene Brown has said, “Empathy is simply listening, holding space, withholding judgment, emotionally connecting, and communicating that incredibly healing message of you’re not alone.” Empathy is an incredibly important skill for leaders in any and all domains. Having awareness and understanding for the feelings and experiences of one’s peers and employees can set the tone […]
WLH Leadership Transition Guide and Toolkit
When promoted into a leadership role or assigned a new position it constitutes a big change. There is always a lot to do and learn. Rather than feel like you are being thrown into the deep end, our New Leader Transition Guide and Toolkit becomes a great life support tool. As change and leadership experts […]
6 Key Steps to Help Your Team Successfully Navigate Their Transition
Renowned football coach Pete Carroll once said, “each person holds so much power within themselves that needs to be let out. Sometimes they just need a little nudge, a little direction, a little support, a little coaching, and the greatest things can happen.” Coaching is a critical skill. However, coaching skills can be difficult to […]
The 4 R’s for Re-entry: Tips to Help You Lead Your Organization
Summer is here and many just want to get outside or go on vacation after the stress and disruption related to the pandemic. However, senior leaders are faced with many challenges as they Reimagine their future, Redefine their strategies, Re-engage employees, and Recalibrate their plans. Over these past few months, Dr. Wendy Heckelman and the […]
4 Critical Steps for Jump Starting Your Team
Henry Ford once said, “If everyone is moving forward together, then success takes care of itself.” As the workforce begins to transition back to in-person work, it is imperative for leaders to realign with their employees on organizational priorities, as well as working together through unprecedented challenges. As teams restart and reset their work, a […]