Culture is created intentionally or by default. Many key decision makers within organizations find it difficult to intentionally create the shared beliefs, experiences, and actions of the people within their organization required to achieve desired cultural results. Often, lack of intentionality in culture creation lends itself to undesirable cultural results. Tune in this week to […]
Business Acumen: Distilling Insights
Life science professionals in customer-facing roles need to develop their business acumen to “connect the dots” and identify opportunities to deliver value. A key behavior in developing business acumen is gathering information and generating actionable insights. Here are 3 helpful practices for distilling key insights: Consider the corporate strategy and brand goals for your […]
The Importance of Asking Questions to Drive Insights
To fully grasp business acumen, it is important to understand the art of asking questions. More specifically, how leveraging questions helps better understand the challenges and pain points of an organization and how to take appropriate action based on information learned. When asking questions, you are seeking to understand: What is happening? Why is it […]
Defining Business Acumen for Life Sciences
At its core, business acumen is about understanding how your company or your customers make money. Business acumen is also about understanding what information is used by your accounts when making critical decisions. A suggested framework for applying business acumen is as follows: Gather relevant organizational and marketplace data to understand the current situation Ask […]
Returning to the Workplace: Three Leadership Practices to Ease the Transition Back to the Office
In recent months, company executives and HR leaders have announced plans and policies for a return to the workplace. For those organizations opting to return people to the office, either full-time or part-time, managing a large-scale transition back to the office is something most leaders have never faced. Furthermore, this is another change employees are […]
Lessons Learned: The Importance of Empathetically Engaging Your Accounts
Leadership Empathy is a critical skill on all fronts. While leaders must empathetically engage with their direct reports, it is just as important for them to develop the skills to empathetically engage with their customers. When the pandemic first hit, WLH developed an approach to help leaders develop empathetic engagement skills. Though there are various coaching models used across many […]
WLH Leadership Transition Guide and Toolkit
When promoted into a leadership role or assigned a new position it constitutes a big change. There is always a lot to do and learn. Rather than feel like you are being thrown into the deep end, our New Leader Transition Guide and Toolkit becomes a great life support tool. As change and leadership experts […]
Coaching Through Transition: 6 Key Steps to Help Your Team Successfully Navigate Their Transition
Renowned football coach Pete Carroll once said, “each person holds so much power within themselves that needs to be let out. Sometimes they just need a little nudge, a little direction, a little support, a little coaching, and the greatest things can happen.” Coaching is a critical skill. However, coaching skills can be difficult to […]
Leadership Transition: 4 Keys to Help New Leaders Face Challenges
John C. Maxwell once said, “A leader is one who knows the way, goes the way, and shows the way.” As leaders transition to new roles, it is crucial for them to adapt quickly so they can “know the way” and “show the way to go.” Transitions can create challenges, whether that be learning a […]
The 4 R’s for Re-entry: Tips to Help You Lead Your Organization
Summer is here and many just want to get outside or go on vacation after the stress and disruption related to the pandemic. However, senior leaders are faced with many challenges as they Reimagine their future, Redefine their strategies, Re-engage employees, and Recalibrate their plans. Over these past few months, Dr. Wendy Heckelman and the […]